Contact & Support
Last updated: Dec 9, 2025
If you need help with a booking, your facility account, or have questions about PlayKorte, you can reach us using the details below.
Support hours
Monday to Friday, 9:00 AM – 5:00 PM (Philippine time, GMT+8)
What we can help with
- Player bookings and payments
- Facility onboarding and pricing
- Refunds, cancellations, and disputes
- Technical issues with the website or app
How to request a refund or dispute a charge
- Your full name
- Booking reference
- Date and time of the booking
- Short description of the issue
We'll review your request and get back to you within 2–3 business days.